Privacy Policy

Effective Date: 16 September 2026

At FranceTravelo (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how FranceTravelo collects, uses, stores, and protects information when you visit, browse, or interact with www.francetravelo.com (the “Website”).

FranceTravelo provides information about events and festivals in France, including concerts, cultural events, food and wine festivals, exhibitions, fashion events, sporting events, trade shows, and other events worth traveling for. We may also provide information and assistance related to event travel, accommodation, transportation, tickets, and local services.

1. Information We Collect

We may collect different types of information depending on how you use our Website and services. This may include:

• Contact information, such as your name, email address, telephone number, and other details you provide through contact forms or inquiries.

• Account information, if you create an account or user profile on our Website.

• User-generated information, including reviews, comments, messages, or other content you submit.

• Event and travel preferences, such as destinations, events, festivals, accommodation preferences, or other information you voluntarily provide when requesting assistance.

• Technical information, including IP address, browser type, operating system, device information, referring pages, and approximate geographic information.

• Website usage information, such as pages visited, searches performed, links clicked, session duration, and interactions with our content.

• Communication information, when you contact us by email, contact form, or other available communication channels.

We only collect information that is reasonably necessary to operate, improve, and provide our Website and related services.

2. How We Use Your Information

FranceTravelo may use collected information for purposes including:

• Providing and improving information about France events and festivals.

• Responding to questions, inquiries, and customer support requests.

• Helping users with event travel planning, accommodation, transportation, tickets, and related services where applicable.

• Personalizing website content and recommendations based on your interests.

• Managing user accounts and profiles.

• Sending newsletters, event updates, notifications, and promotional communications where permitted.

• Informing you about new concerts, festivals, exhibitions, cultural events, and other events in France.

• Measuring website traffic, engagement, and performance.

• Understanding how visitors use FranceTravelo and improving the website experience.

• Monitoring and preventing fraudulent, abusive, or unauthorized activity.

• Complying with applicable legal and regulatory requirements.

• Managing affiliate relationships and tracking qualifying referrals or bookings.

Where required by applicable law, we will obtain your consent before using your information for certain marketing or tracking purposes.

3. Cookies and Tracking Technologies

FranceTravelo may use cookies, pixels, analytics tools, and similar technologies to operate the Website, remember preferences, understand visitor behavior, measure performance, and support marketing or affiliate activities.

Cookies may help us understand which events, festivals, destinations, and pages are most useful to our visitors.

Depending on your location and applicable law, you may be able to accept, reject, or manage certain cookies through your browser or our cookie preferences.

Disabling certain cookies may affect some Website features or functionality.

4. Third-Party Services and Partners

FranceTravelo may use selected third-party providers to operate and improve the Website and to support services such as analytics, hosting, communications, advertising, and affiliate tracking.

These may include:

• Website analytics providers such as Google Analytics.

• Advertising and measurement services such as Meta technologies.

• Affiliate and booking platforms related to travel, accommodation, activities, and event services.

• Email and communication platforms.

• Website hosting, security, CDN, and performance services.

• Payment or booking providers where applicable.

• Other technology providers that help us operate FranceTravelo.

Third-party providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of services you access through FranceTravelo.

Where FranceTravelo provides links to external websites, including official event websites, ticket providers, hotels, travel platforms, or activity providers, your interaction with those websites is governed by their respective privacy policies.

5. User Accounts and Submitted Content

Some areas of FranceTravelo may allow users to create accounts, submit reviews, leave comments, or provide other information.

If you create an account, you are responsible for keeping your login credentials confidential and for ensuring that the information associated with your account is accurate.

Content you voluntarily submit to the Website may be visible to other visitors depending on the feature through which it is submitted. Please avoid including sensitive or unnecessary personal information in publicly accessible content.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

• The purpose for which it was collected.

• Whether you maintain an account with us.

• Legal, accounting, or regulatory requirements.

• The need to resolve disputes or enforce agreements.

• Legitimate business and security requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Your Privacy Rights

Depending on your country or region and applicable data protection laws, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of your personal information where legally applicable.

• Object to certain types of processing.

• Request restriction of certain processing activities.

• Request portability of your information where applicable.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

You may contact us to exercise an applicable privacy right or ask questions about how your information is handled.

8. Children’s Privacy

FranceTravelo is intended for a general audience and is not specifically directed toward children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

FranceTravelo may serve visitors from France, Europe, and other countries around the world. As a result, information may be processed or stored in countries other than your country of residence.

Some service providers we use may operate in locations including the European Union, United Kingdom, United States, or other countries.

Where required by applicable data protection laws, we will take appropriate measures for international transfers of personal information.

11. External Links

FranceTravelo may contain links to external websites, including official event organizers, ticket providers, hotels, transportation providers, travel platforms, restaurants, and other third-party services.

We are not responsible for the privacy practices, security, content, or policies of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information or completing a booking.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, legal requirements, or business practices.

Any revised version will be published on this page together with an updated effective date. We encourage visitors to review this page periodically to stay informed about how FranceTravelo handles personal information.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact FranceTravelo through the contact information provided on our Website.

FranceTravelo
Website: www.francetravelo.com
Email: support@francetravelo.com